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Delivery

Orders typically ship within 10-12 business days via UPS and can be shipped to all 50 U.S. states. We do not offer to ship to P.O. boxes, APO's, or Puerto Rico at this time. Shipping costs are calculated at checkout.

Return Policy

All parts and accessories sold on marvelrefrigeration.com include a 90 day warranty against defects and faulty workmanship. Warranty begins at date of shipment from Marvel. Any shipping damage or missing items must be reported within 1 business day, and defective items must be reported within 10 business days by calling 616-754-5601 or email orderdesk@marvelrefrigeration.com.

Marvel is not responsible for lost or stolen packages.

Please Note: Orders cannot be cancelled after submission.

To initiate a return, please contact us at 616-754-5601 or email orderdesk@marvelrefrigeration.com before returning any items. A return authorization number will be provided and must be included with the return along with the original packing slip.

To receive credit for returned parts or accessories, all items must be returned unused and in original packaging, free and clear of excessive markings and labels. Items may be returned within 30 days from the date shipped from our factory. A 30% restocking fee will be charged on all returns. Return freight is the responsibility of the customer.

Service

Marvel recommends service be performed by an authorized servicer. To find factory authorized service in your area, visit our online service locator.